Privacy Policy and Messaging Privacy Notice
Effective: August 7, 2026
Kimbrough Technology LLC operates NegotiAI. This notice explains how we handle information for our software and individual customer-care text-message program. NegotiAI is intended for adults age 18 or older.
Information we collect
We may collect account information, names, email addresses, mobile phone numbers, customer and negotiation details, subscription information, consent records, message content and delivery information, device information, IP addresses, security events, and diagnostics. With the required permissions, NegotiAI may also process call audio, transcripts, prompts, AI suggestions, and summaries.
How we use information
We use information to provide and secure NegotiAI, deliver customer-requested calls and text follow-ups, document consent, honor opt-outs, provide support, validate subscriptions, prevent abuse, comply with law, and improve reliability.
Mobile information and messaging consent
Mobile information, including phone numbers and SMS consent records, will not be shared with, sold to, or provided to third parties or affiliates for their marketing or promotional purposes. We may provide limited information to service providers such as Twilio only as necessary to transmit messages, operate the service, prevent abuse, and comply with law. Text-message consent is not transferred to third parties.
NegotiAI customer-care message frequency varies and will not exceed 4 messages per month for this program. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is optional and is not a condition of purchase.
Service providers
We use service providers including Twilio for communications, OpenAI for authorized AI processing, Render for hosting, RevenueCat for subscription validation, and Apple or Google for platform services. They receive only information reasonably necessary for their roles and process it under their own agreements and policies.
Retention, choices, and security
We retain information while needed to provide the service, honor consent and opt-out records, meet legal obligations, resolve disputes, and protect the service. Users may request access, correction, export, or deletion. We use reasonable administrative, technical, and organizational safeguards, but no system is perfectly secure.
Contact and complete policy
Questions or privacy requests: privacy@kimbroughtechnology.com. Our complete privacy policy provides additional details. This same-domain notice controls for the NegotiAI customer-care messaging program if the general policy is less specific.